Effective Date: 06.17.2025 | Last Updated: 06.17.2025

1. Introduction

Creative Arts Department ("we," "us," "our," or "CAD") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at creativeartsdepartment.com, engage our design services, or otherwise interact with us.

2. Information We Collect

2.1 Information You Provide Directly

Contact Information: Name, email address, phone number, mailing address
Business Information: Company name, title, industry, project details
Project-Related Information: Design briefs, creative requirements, feedback, and communications
Payment Information: Billing details, payment method information (processed securely through third-party providers)
Communications: Messages, emails, and other correspondence with us

2.2 Information Collected Automatically

Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages
Analytics Data: Website traffic patterns, user behavior, and performance metrics
Technical Data: Operating system, screen resolution, referring websites

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

Provide design services and fulfill project requirements
Communicate with clients and prospects about projects and services
Process payments and manage billing
Improve our website and services
Send marketing communications (with your consent)
Comply with legal obligations
Protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Website hosting and maintenance
Payment processing
Analytics and performance monitoring
Email marketing services
Cloud storage and file sharing

4.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.4 With Your Consent

We may share information with your explicit consent for specific purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project-related information may be retained for portfolio purposes with appropriate anonymization when possible.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request copies of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information (subject to legal requirements)
Portability: Request transfer of your information
Opt-out: Unsubscribe from marketing communications
Objection: Object to certain processing activities

To exercise these rights, contact us using the information provided below.

8. Marketing Communications

We may send you marketing communications about our services, industry insights, and company updates. You can opt out of these communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly
Updating your preferences if you have an account

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.

11. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers are located and our central database is operated.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. State-Specific Privacy Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, request deletion, and opt out of sale (though we do not sell personal information).

European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, and data portability.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Creative Arts Department
Email: trenton@creativeartsdepartment.com